Returns

You have the right to cancel your order within 14 days of delivery without giving any reason.

The right of withdrawal expires after 14 days from the day on which you, or a third person designated by you who is not the carrier, received the purchase.

To make use of the right of withdrawal, you must first inform us (Joostshop). You can do this by sending an email to [email protected] stating that you want to use the right of withdrawal. Joostshop will then communicate the return address.

There is no right of withdrawal if the product and its packaging is not in original, unused, undamaged condition, including documentation.

The cost of returning the goods is at the expense of the consumer.

The refund to the consumer is made after receipt and inspection of the returned goods via the payment method with which the order was paid, unless otherwise agreed between the consumer and the seller.